Shipping Policy for My Store

Order Processing Time

At My Store, we prepare and process your order within 1-3 business days after confirming your payment. Please keep in mind:

• Processing does not take place on weekends or public holidays.
• Processing times may be longer during promotional events or sales.
• Orders requiring additional verification for payment or information can experience delays.
• The processing time refers only to order preparation and is separate from the shipping and transit periods.

Shipping Methods and Fees

Shipping options available to you depend on your destination within the United States and our fulfillment capabilities. Shipping fees are dynamically calculated based on your location and selected shipping method and will be clearly shown during checkout before you complete your purchase.

Estimated Delivery Timeline

After your order ships, delivery typically takes between 5-10 business days. Delivery speed depends on several factors, including:

• Your shipping address within the United States.
• The shipping service option you choose during checkout.
• Carrier schedules and logistics.
• Customs processing, when applicable.

Please note that these delivery times are estimates and not guaranteed dates.

Order Confirmation and Address Accuracy

Once your checkout is complete, you will receive an order confirmation email detailing your purchase. Please carefully check your order information, including product selections and the shipping address, to ensure everything is correct before we begin processing your order.

Tracking Your Shipment

When your order ships, My Store will provide tracking information if available. Please allow some time for carriers to update tracking data after your package is dispatched.

Changing Shipping Information

If you need to correct or update your shipping address, contact My Store support immediately at mandelhauer@gmail.com. Changes cannot be guaranteed once the order is in fulfillment or with the shipping carrier.

Delays and Delivery Issues

If you experience delivery delays or other problems, please contact us promptly. We will coordinate with the carrier to investigate and assist in resolving the issue.

Customs, Duties, and Taxes

For orders shipped internationally, import duties, taxes, and other customs fees may apply. Unless stated otherwise, these charges are the responsibility of the customer.